Order ahead & pick up
Diners order in the Cates app or by scanning a table QR, then collect when their number is called.
- PayNow, cards and member wallet
- Pick-up numbers on TV and in the app
For campuses & workplaces
A canteen that keeps up at lunch.
Ordering, payment, staff meal programmes, kiosks and food lockers — one system, set up and supported on site by the team that already runs canteens across Singapore.
IMDA Pre-Approved Vendor
Running today on campuses and at work
Proven every lunch hour
Built for the 12:30 rush, not the demo.
17.4M+orders served since 2018, across app, kiosk and counter
7,850orders in a single lunch hour
24campuses and sites
32food locker stations
What we run
Everything between the queue and the tray.
Pick what your site needs. Every part shares the same menu, payments and reports, so stalls manage one system and you see one set of numbers.
Self-service kiosks
Cashless kiosks in four languages that take card, PayNow and staff cards, and print a pick-up ticket.
- Fewer cashiers at peak
- Remote menu and price changes
Food lockers & delivery
Heated locker stations and scheduled bulk delivery to offices, halls and buildings nearby.
- Collect any time, no waiting
- One delivery run, many orders
Staff meal programmes
Give staff a daily meal credit, a subsidy or member prices — on their existing staff card, at every stall and kiosk on site. You set the rules; Cates applies them at the till and reports usage.
- Daily, weekly or event allowances
- Limits by item, time window or category
- Monthly statements for HR and finance
Reports & stall management
Each stall gets a merchant portal for menus, stock and sales; you get site-wide reports.
- Daily sales reports
- Counter-service and queue reports
How we start
From site visit to first lunch.
We work with your facilities, HR or campus services team and with every stall on site, so the first busy day goes quietly.
Site visit
We walk the canteen with you, count stalls and peak traffic, and agree what to solve first.
Proposal
A plan for hardware, programmes and timeline, with a clear quotation.
Set-up & training
We install, load menus with each stall and train their staff on site.
Go live & review
On-site support for launch week, then regular reviews with your team.
Recent work
Real sites, real lunch hours.
A company anniversary meal for every staff member, across four cafeterias
Staff tapped their staff cards to claim a celebration meal. Each claim was recorded as it happened, so every card could claim once.
14,000+claims over two days
4cafeterias
Food locker stations for staff who can't leave their post
Staff order from nearby canteens and collect from heated lockers whenever their schedule allows.
32locker stations in use
Campus-wide ordering, pick-up and hall delivery
Students order between lectures and collect at the stall or from hall delivery points.
24campuses and sites
Run a stall or a food brand?
See what you get when you sell on Cates, or sign in to manage your menu and sales.
Talk to us
Tell us about your site.
A few details help us come prepared. We will get back to you to arrange a visit.